Privacy policy
Your information. Our responsibility.
Privacy Policy
How BIKSAT collects, uses, shares and protects personal information when you browse, shop or contact us.
Privacy requestWe explain what information may be collected and where it comes from.
Information supports orders, customer care, security and store improvement.
You may have rights to access, correct or delete personal information.
Why this policy exists
Privacy made understandable
This policy applies when you visit the BIKSAT website, purchase a product, create or use an account, communicate with us, subscribe to marketing or otherwise interact with our online services.
By using the services, you acknowledge the practices described below. Where consent is legally required, BIKSAT will request it through the appropriate notice or choice.
What we collect
Information categories
Identity & contact
Name, billing and shipping address, email address and phone number.
Order information
Products purchased, order history, delivery details, returns and support records.
Payment details
Payment status and limited transaction information supplied by payment providers. BIKSAT does not need your complete card number for customer support.
Device & usage
IP address, browser, device, pages viewed, interactions, cookies and similar technical data.
How we use information
Service, safety and support
BIKSAT uses information to process payments and orders, arrange delivery, provide support, manage returns, communicate service updates, prevent fraud, maintain security, comply with legal obligations and improve the website.
With the required permission, information may also be used for marketing and personalized advertising. You may unsubscribe from promotional email through its unsubscribe link.
When information is shared
Partners that help operate the store
Information may be shared with Shopify and other providers that support payment processing, fraud prevention, order fulfillment, shipping, website hosting, analytics, communications, advertising, professional advice and legal compliance. These providers receive information appropriate to their services.
Information may also be disclosed when required by law, to protect rights or safety, or as part of a merger, financing, acquisition, reorganization or sale of business assets. BIKSAT does not sell personal information for money.
Controls and safeguards
Your data choices
Cookies
Browser settings and available website privacy controls can limit certain cookies. Some cookies are necessary for checkout, security and basic operation.
Retention & security
Information is retained as reasonably necessary for the purposes described, including legal, accounting, dispute and fraud-prevention needs. Reasonable safeguards are used, but no system can guarantee absolute security.
International processing
Service providers may process information in countries other than your own, subject to appropriate protections required by applicable law.
Access and control
Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion or a copy of personal information; limit or object to certain processing; withdraw consent; or appeal a decision. BIKSAT may need to verify your identity before completing a request.
Authorized agents may submit requests where applicable law permits. BIKSAT will not unlawfully discriminate against you for exercising a privacy right.
Questions or requests?
Contact BIKSAT
We may update this policy when our practices or legal obligations change. The current version applies when published.
13498 Sunkiss Loop, Windermere, FL 34786, United States
sale@biksat.us • +1 (407) 776-6083